Privacy Policy – StarBJD

This Privacy Policy describes how starbjd.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can uniquely identify an individual. See the list below for details about what Personal Information we collect and why.

Device Information

  • Examples collected: browser version, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.
  • Purpose: to properly load the Site for you and optimize the Site through analytics.
  • Source: automatically collected via cookies, log files, web beacons, tags, or pixels when you access the Site.
  • Disclosure: shared with our processor WordPress.

Order Information

  • Examples collected: name, billing address, shipping address, payment information (including credit card numbers), email address, phone number.
  • Purpose: to process orders, arrange delivery, communicate with you, screen for fraud, and provide order confirmations and invoices.
  • Source: collected directly from you.
  • Disclosure: shared with WordPress, LianLian Pay, Google, and Facebook.

Customer Support Information

  • Examples collected: order number, name, billing address, shipping address, email address, phone number.
  • Purpose: to provide customer service and order support.
  • Source: collected directly from you.
  • Disclosure: via Email.

2. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at service@starbjd.com to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide services and fulfill contracts with you. For example:

  • We use WordPress to power our online store. Learn more about how WordPress uses your data here: WordPress Privacy Policy.
  • We use LianLian Pay to process payments securely. Learn more about how LianLian Pay uses your data on their privacy page.
  • We may also share your information to comply with laws, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.

For example:

We also share data about your usage, purchases, and interaction with our ads with our advertising partners like Google and Facebook, either directly or via cookies and tracking technologies.

Opt-out options:

5. Using Personal Information

We use your Personal Information to:

  • Offer and sell products.
  • Process payments and fulfill orders.
  • Arrange shipping and delivery.
  • Communicate with you about your order or offers.
  • Screen for fraud and improve our services.

6. Retention

We retain your Personal Information for our records unless you request us to delete it. For more information about your right to erasure, see the “Your Rights” section below.

7. Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information based on:

  • Your consent.
  • Contract performance.
  • Legal obligations.
  • Protecting vital interests.
  • Public interest tasks.
  • Our legitimate interests, without overriding your rights.

8. Automated Decision-Making

We engage in limited automated decision-making for fraud prevention, including:

  • Temporary denylist of IP addresses associated with repeated failed transactions (for a few hours).
  • Temporary denylist of credit cards linked to those IPs (for a few days).

9. Your Rights (GDPR)

If you are a resident of the EEA, you have the right to:

  • Access your Personal Information.
  • Correct, update, or request deletion of your data.
  • Port your data to another service.

Your Personal Information may be processed initially in Ireland and then transferred outside Europe (e.g., to Canada or the USA). Learn more about WordPress’s GDPR compliance here: WordPress GDPR Whitepaper.

10. Cookies

Cookies are small files stored on your device to improve browsing experience.

We use cookies to:

  • Remember your login and preferences.
  • Perform site analytics.
  • Provide targeted advertisements.

You can control cookies through your browser settings. Blocking cookies may affect site functionality. Learn more at All About Cookies.

11. Do Not Track

We do not change our data collection practices in response to Do Not Track signals due to a lack of industry standard.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

📩 Contact Us

For more information, questions, or complaints about our privacy practices, contact us:

  • Email: service@starbjd.com
  • Address: D1, Green Island Plaza, Chancheng, Foshan, Guangdong, China